What is repatriation assistance?

Thanks to this guarantee, in the event of an accident, illness or serious problems, you can benefit from assistance 24 hours a day, 7 days a week, by simply calling or sending an email. Depending on your situation, we can, for example, organise medical transport to the nearest hospital or repatriation on health grounds. You can find your assistance contacts at any time via your Easy Claim app.

What is personal liability?

Thanks to this guarantee, you can benefit from coverage of the financial consequences in the event of bodily injury or property damage that you may involuntarily cause to others. This cover is included in home contracts in France, but this is not the case abroad.

How does luggage insurance work?

This guarantee applies in the event of loss, theft or destruction of your luggage and personal effects during the round trip and during your stay abroad. Your luggage is thus covered up to €1,600. Valuable items are compensated up to €800 (included in the overall ceiling of €1,600).

What is death and disability insurance?

Death and disability insurance provides for:

  • payment of a lump sum to the beneficiary(ies) in the event of accidental death or disability caused by an accident
  • payment of a daily allowance or disability allowance to compensate for loss of income in the event of illness or accident 
How do I report a theft, loss of luggage or a claim under my personal liability cover?

For all claims, you must submit your claim online to our assistance provider CHUBB. Go to the CHUBB compensation portal to make your claim directly online or upload the necessary documents 24 hours a day, 7 days a week. You will immediately receive a file number.

All the information you need for travelling or living abroad