Quality medical service, wherever you are.
And it's free, from your app.
Consult a doctor remotely 24/7, from anywhere in the world. We bet you'll feel better!
Thanks to telemedicine, you can consult a doctor without travelling
Too much waiting time for a simple GP appointment?
Don't want to pay nearly $200 to see a doctor?
Need to talk to a health professional who speaks your language?
Or simply want to stay warm?
For for remote consultation!
Appointment within 3 hours
Go to your Easy Claim app to request a remote consultation. A doctor will call you back within 3 hours in the language of your choice. Medical secrecy and data confidentiality guaranteed!
Any doubts? Get a second medical opinion!
Any uncertainties about a diagnosis made by a doctor?
Need to check that the proposed treatment is appropriate?
It's your health, and you want to be sure.
Get a second medical opinion!
Personalised advice within 24 hours
From your Easy Claim app, you can seek the advice of an expert doctor. He or she will give you advice on your situation within a maximum of 24 hours.
How does it work?
Who are the doctors?
We rely on the expertise of our partner Teladoc Health and their medical teams who speak over 30 languages in 130 countries.
With a network of over 50,000 specialist doctors, you can count on a reliable medical service wherever you are.
Are you hesitating? Telemedicine really works, see for yourself!
The opinion of an expat
Xavier, expat in Taiwan, tested our telehealth service...
Why did you opt for telemedicine rather than for a "classic" medical appointment?
Je vis à Taïwan où la médecine est de grande qualité mais où il est assez difficile d’avoir un dialogue de plus de 30 secondes avec un médecin. En gros, soit vous êtes malade et on vous soigne, soit vous ne l’êtes pas et ils ne comprennent pas pourquoi vous venez. Donc la téléconsultation m’a été très utile pour identifier le problème et savoir, ensuite, vers quel spécialiste me tourner avec quelles questions précises. Comme à Taïwan la médecine est très efficace quand vous savez où frapper, mon problème est actuellement réglé !
I live in Taiwan where medicine is of high quality but it is quite difficult to speak with a doctor for more than 30 seconds. Basically, either you are sick and they treat you, or you are not and they don't understand why you came. So, remote consultations were very useful for me to identify which problem I had, which specialist to turn to, and what questions I could ask then. As medicine in Taiwan is very efficient when you know where to go, my problem was solved!
What is your impression of the medical response you received from the Teladoc Health doctor?
Excellent. I had a first contact, after which I was able to send additional documents by email and then have another contact with the doctor. All in French with very good and clear explanations.
Do you expect to make more use of the telehealth service in the future?
Not an Easy Claim user yet?
Download the app to access the telemedicine service: